Power Pay Prepaid Electricity

How Power Pay™ Prepaid Electricity Works

With Power Pay your electric usage is calculated on a daily basis and is deducted from your prefunded account, which is similar to a prepaid phone card. You choose the amount you want to pay, and the method and frequency of your payments. At the time you enroll, you will have the ability to select a balance threshold (as low as $10). If your balance falls below that amount, we will alert you. You will also be notified of all payments, pending disconnects, ongoing balance and days remaining, and many other available alerts via text and/or email. There is no charge if you accidently let your money run out. You would simply make payments that would ensure your Power Pay balance remains positive.

• Sign Up by Phone

  Call 1-844-769-7729 (1-844-POWRPAY) to sign up for PSO Power Pay™ and PSO Mobile Alerts. A PSO Customer Solutions representative will give you a quoted amount to pay to establish your account on Power Pay.

• Fund Your Account

  You will need a starting balance of $40.00 in your account. You can pay your quoted amount in person or online. PSO will activate your Power Pay account, and you'll receive a text or email confirmation.

• Get helpful alerts

  Get daily balance and usage alerts, plus reminders when it's time to reload your balance.

• Manage Account Anytime

  Log in to check Power Pay balance, see recent payments, and manage low-balance alerts.

Power Pay™ Benefits

Power Pay is a convenient payment method that allows you to pay as you go. You will benefit by having greater control over your budget. Instead of paying a monthly bill, Power Pay allows you to pay in smaller amounts, many times through the month. It will even allow customers currently in arrears to keep the lights on while paying off their past due balance. For those in arrears, 20% of the prepay payment will go toward paying off the carry-over balance while 80% will be applied towards their upcoming electricity usage.

No Deposits

That's right. No deposit. Customers with no credit history with PSO typically require a security deposit of $100 or more to establish service. Power Pay customers have no deposit, no credit checks. Just pre-pay for your electricity up front, then make payments on your terms. There is no contract required; you can switch back to post-pay when you want. And if you have previously paid a deposit on your existing account, that amount plus interest will be applied to your account, which would be included in your initial quoted amount to enroll.

Pay on Your Terms

Pay for your Power Pay prepaid electricity when it's convenient for you -- online or in person. You won't receive standard monthly electric bills. Instead you'll get a monthly summary of activity, plus periodic emails and text messages when your account balance is low. Pay as much or as little as you want. You pay the same electric rates per kilowatt-hour as your current residential service with PSO.

Manage Your Usage and Balance

Get daily emails or text messages with your current balance, how much energy you used yesterday, approximately how many days of electricity you have remaining. Log into your account for balance and usage information, and manage your low-balance notifications.

Please read the entire set of Power Pay FAQs for more details.