You spoke. We listened and designed our bill to be easier to understand. You can now see at a glance when your bill is due, how much energy you've used, and view payment options. Our new format was designed by and for our customers.
The Basics
Our new look shows important information on the cover page. You will still see a usage history graph that customers tell us they like. We added a new circle graph that shows the charges in your bill. And we moved the detailed line items to the back pages.
Check out the new cover page features below
Here's where you find out how much you owe, when it's due and your account information.
Current Charges
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This chart breaks down your charges from your current billing cycle into easy-to-understand categories.
Electric Service
The costs of producing your electricity and delivering it to your home or business.
Taxes and Fees
Pass-through charges from local government agencies (often used to benefit schools, cities and county services such as 911).
kWh
The amount of electricity you used in kilowatt hours.
Cost of Fuel for Power
This reflects the pass-through expense of the natural gas, coal and purchased power consumed in generating the electricity you used.
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Usage History Chart
Review up to your past 13-months history to see trends in your energy usage and to gauge which months you potentially spend more. |
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Here is where you find your payment options to either pay online, by mail or by phone.
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Payment Stubs
Send this part back to us if you choose to send your payment via mail.
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