The FTC’s National Consumer Protection Week is underway and as a member of Utilities United Against Scams, PSO is joining this weeklong advocacy to educate customers on how they can guard against falling victim to imposter utility scams.
In 2019, PSO received more than 1,500 calls from customers reporting an attempted scam. It is unknown how many attempted or successful scams went unreported.
To keep from falling victim to a scam, PSO reminds customers to be aware of the four common signs of an imposter:
- A caller claiming to be with PSO demanding an immediate bill payment
- Insisting on a specific form of payment, such as a pre-paid debit card
- Asking for personal or account information
- Providing an unfamiliar 800 or 888 number
PSO advises any customer who suspects they are being scammed to immediately hang up and then call PSO to verify the status of their account and to report the attempted scam. The number to call PSO is 888-216-3523. For more information go to the PSO website: https://www.psoklahoma.com/account/bills/scams/.
About PSO
PSO, a unit of American Electric Power (NYSE: AEP), is an electric utility company serving more than 554,000 customer accounts in eastern and southwestern Oklahoma. Based in Tulsa, PSO has approximately 3,800 megawatts of generating capacity fueled primarily by natural gas, 22-thousand miles of distribution lines and 37-hundred miles of transmission lines. PSO also is one of the largest distributors of wind energy in the state. News releases and other information is at www.PSOklahoma.com. Connect with us on Facebook, Twitter and Instagram @PSOklahoma.
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